Reviews on autopilot

Ask while it’s it’s fresh.

Plauso asks your customer for a review by text or email when the job is done. One tap takes them straight to the review page.

shows up in the text right away

Free by email. Texts from €39/mo excl. VAT. Try everything for 14 days, no card.

Illustration: happy hairdresser in her salon, phone in one hand and a fist in the air

Your businessnow

Your business: thanks! Please leave us a review: plauso.app/go/K7Q2 Opt out: plauso.app/en/unsubscribe/…

Request sent

How it works

Plauso remembers to ask.

  1. The job is done.

    Add the customer in the app, upload a list or connect your system.

    Works with Bokio, Shopify and WooCommerce.

    CSV and manual entry are always included. Connections from Start.

    Illustration: smiling joiner at his workbench with his phone in hand
    Customer added
  2. Sent in your name.

    Automatically with autopilot, or when you tap Send. Always between 9 am and 9 pm.

    Illustration: laughing cleaner in a bright hallway with his phone in his hand
    Autopilot on
  3. Your customer writes the review.

    The link goes straight to Google, Trustpilot or Facebook. Not opened after three days? One reminder, then nothing more.

    Your business

    Your business: thanks! Please leave us a review: plauso.app/go/K7Q2
    Opt out: plauso.app/en/unsubscribe/…

    Your business

    A review for your business?

    Leave a review

    Don't want these messages? plauso.app/en/unsubscribe/…

    Opened the link · Reminder not needed

Autopilot

Connect and forget.

Connect your system once, and every new customer gets the request by itself, in your name, when the job is done.

How autopilot works

Autopilot

  1. The booking is doneYour system
  2. Waits 2 hoursPlauso
  3. The request goes outText in your name
  4. New reviewGoogle

Nothing to press

Website with booking

A website that takes bookings.

Create it with AI, choose a style and take bookings right away, and every finished booking becomes a review request.

How the website works
Style

Your business

Book in a minute.

Pick a time

Book a timeBooked

A finished booking becomes a review request

Visibility and SEO

Be found where customers look.

Plauso checks your website, fixes what it can and shows the rest step by step, and you watch the curve rise.

How visibility works

Visibility score

86

Last check 54

The score over time
  • Title and description
  • Fast on mobile
  • Your business on the map
Try the Website check

From the counter to Google.

Print the poster and put it by the till. The code goes straight to your review page.

The example has an inactive code. Get your real one free when you create an account.

Prefer print? Plauso prints posters and flyers and sends them to you, for a fee. Order in your account

Illustration: happy café owner resting her chin on her hand at the counter

Example QR sign with the business name Your business

Ready to print

More than reviews.

  • Reply assistant

    Reply in seconds.

    Paste the review, pick a tone and get three suggestions. You post it yourself.

    Your customer5 of 5New review

    Quick, careful and friendly!

    Suggestion 1 of 3

    Thanks so much! Welcome back.

    Copied
  • Routing

    Share requests between your profiles.

    With profiles on several sites, you decide how requests are shared.

    Included from Start

    Your own routing
    • Google50%
    • Facebook30%
    • G220%

    Everyone gets the request. Plauso only chooses where it leads, and never knows what the customer thinks.

  • Website

    A website that takes bookings.

    Customers see the price and suggest a time. You confirm.

    Included from Grow

    yourbusiness.plauso.page

    Window cleaning€120

    Request sent
  • Rebook reminders

    A nudge when it’s time again.

    Customers tick the box themselves when they book. You choose when.

    Included from Grow

    Window cleaning

    Remind me when it's time to book again

    Reminder sent

How does your business show up?

Enter your website. Plauso shows what's missing for customers to find you, for free.

Illustration: smiling electrician with a laptop on the workbench in her workshop
No Google data is read

Pricing

Open prices. No contract.

  • Free

    €0/mo

    50 requests included, no card

    • 50 requests in total (email)
    • Autopilot: requests go out by themselves
    • One reminder after 3 days
    Show everything in FreeShow fewer
    • See who opened the link
    • The Plauso app with phone notifications
    • Add customers by hand or from Excel
    • One review profile (Google, Trustpilot, Facebook …)
    • Review button for your website
    • AI search check, once
    • AI reply suggestions, 5 in total
    • Share reviews as Instagram images
    • Monthly report with numbers and a tip
  • Start

    €39/mo

    excl. VAT · per business

    Try it all for 14 days

    No card · ends automaticallyChoose and pay

    • Everything in Free
    • 200 texts a month
    • Unlimited requests
    Show everything in StartShow fewer
    • Customers flow in from 13 toolsIncluding Bokio, Shopify, WooCommerce and Zapier
    • Up to 20 review profiles: Google, Trustpilot, Facebook and more
    • Your own routing: share requests between your profiles
    • Message templates: warm, short or formal
    • AI search check, 3 a month
    • AI copy for your website and profile, 10 a month
    • AI reply suggestions, 30 a month
    • Your own colour
    • 2 users
    • Decide what each user can do
  • Recommended

    Grow

    €79/mo

    excl. VAT · per business

    Try it all for 14 days

    No card · ends automaticallyChoose and pay

    • Everything in Start
    • 500 texts a month
    • Website with booking
    Show everything in GrowShow fewer
    • Your own domain for the website
    • Competitor comparison with 5 businesses
    • Needs-⁠based routing: requests go where reviews are needed
    • Move your existing website in
    • Close times and days in your booking
    • Your bookings in your own calendar
    • Rebook reminders: tell customers when it's time to book again
    • AI search check, 10 a month
    • AI copy for your Google profile
    • SEO issues fixed automatically on your Plauso site
    • AI copy for your website and profile, 40 a month
    • Directory check: Apple Maps, Bing and more
    • A/B test your message
    • AI reply suggestions, 300 a month
    • Hide the Plauso mark
    • 5 users
  • Pro

    €149/mo

    excl. VAT · per business

    Try it all for 14 days

    No card · ends automaticallyChoose and pay

    • Everything in Grow
    • 1,000 texts a month
    • Map ranking from 25 points, 8 times a month
    Show everything in ProShow fewer
    • Competitor comparison with 10 businesses
    • AI search check, 30 a month
    • AI copy for your website and profile, 100 a month
    • AI reply suggestions, 1,000 a month
    • Monthly report with your logo, to 3 extra recipients
    • 10 users
Compare every plan row by rowHide the comparison46 rows

Every feature and every limit, across all four plans. Everything in the table works today.

Compare every plan row by row. Every feature and every limit, across all four plans. Everything in the table works today.
What you getFree€0Start€39Grow€79Pro€149
The plan in numbers
Requests a month50UnlimitedUnlimitedUnlimited
Texts a monthFree: Not included2005001,000
Users12510
Review profiles1202020
AI replies a month5303001,000
AI search checks a month131030
CompetitorsFree: Not includedStart: Not included510
Map rankings a monthFree: Not includedStart: Not includedGrow: Not included8
Customers into the queue
Add customers by handFree: IncludedStart: IncludedGrow: IncludedPro: Included
CSV customer listFree: IncludedStart: IncludedGrow: IncludedPro: Included
Google SheetsFree: Not includedStart: IncludedGrow: IncludedPro: Included
API for your own systemsFree: Not includedStart: IncludedGrow: IncludedPro: Included
Integrations with your toolsFree: Not includedStart: IncludedGrow: IncludedPro: Included
Sending
Requests by emailFree: IncludedStart: IncludedGrow: IncludedPro: Included
Top up texts whenever you like, 100 at a timeFree: Not includedStart: IncludedGrow: IncludedPro: Included
One reminder after 3 daysFree: IncludedStart: IncludedGrow: IncludedPro: Included
Autopilot: requests go out by themselvesFree: IncludedStart: IncludedGrow: IncludedPro: Included
See who opened the linkFree: IncludedStart: IncludedGrow: IncludedPro: Included
Message templates: warm, short or formalFree: Not includedStart: IncludedGrow: IncludedPro: Included
A/B test your messageFree: Not includedStart: Not includedGrow: IncludedPro: Included
The Plauso app with phone notificationsFree: IncludedStart: IncludedGrow: IncludedPro: Included
Monthly report with numbers and a tipFree: IncludedStart: IncludedGrow: IncludedPro: Included
Monthly report with your logo, to 3 extra recipientsFree: Not includedStart: Not includedGrow: Not includedPro: Included
Reviews
Your own routing: share requests between your profilesFree: Not includedStart: IncludedGrow: IncludedPro: Included
Needs-⁠based routing: requests go where reviews are neededFree: Not includedStart: Not includedGrow: IncludedPro: Included
Review button for your websiteFree: IncludedStart: IncludedGrow: IncludedPro: Included
Share reviews as Instagram imagesFree: IncludedStart: IncludedGrow: IncludedPro: Included
Appearance
Your own colourFree: Not includedStart: IncludedGrow: IncludedPro: Included
Hide the Plauso markFree: Not includedStart: Not includedGrow: IncludedPro: Included
Website and Google profile
Website checkFree: IncludedStart: IncludedGrow: IncludedPro: Included
AI copy for your Google profileFree: Not includedStart: Not includedGrow: IncludedPro: Included
Directory check: Apple Maps, Bing and moreFree: Not includedStart: Not includedGrow: IncludedPro: Included
Website with bookingFree: Not includedStart: Not includedGrow: IncludedPro: Included
Your own domain for the websiteFree: Not includedStart: Not includedGrow: IncludedPro: Included
Rebook reminders: tell customers when it's time to book againFree: Not includedStart: Not includedGrow: IncludedPro: Included
Move your existing website inFree: Not includedStart: Not includedGrow: IncludedPro: Included
SEO review of your whole websiteFree: IncludedStart: IncludedGrow: IncludedPro: Included
SEO issues fixed automatically on your Plauso siteFree: Not includedStart: Not includedGrow: IncludedPro: Included
The account and what's always included
QR code and posters to printFree: IncludedStart: IncludedGrow: IncludedPro: Included
Volume discount on print and signsFree: IncludedStart: IncludedGrow: IncludedPro: Included
Export everythingFree: IncludedStart: IncludedGrow: IncludedPro: Included
Close times and days in your bookingFree: Not includedStart: Not includedGrow: IncludedPro: Included
Your bookings in your own calendarFree: Not includedStart: Not includedGrow: IncludedPro: Included
Decide what each user can doFree: Not includedStart: IncludedGrow: IncludedPro: Included
Rewards: credits for every step you takeFree: IncludedStart: IncludedGrow: IncludedPro: Included
AI copy for your website and profileFree: Not includedStart: IncludedGrow: IncludedPro: Included

IncludedNot includedPrices excl. VAT. On Free, requests and AI replies are counted in total. On Start, Grow and Pro they are counted per month.

  • Unused texts don't carry over to the next month.
  • No fee per review.

What you’re wondering.

Answers to what small businesses ask us most, sorted by topic.

Choose a topic

Getting started

How does autopilot work, and can I stop it?

Autopilot is off until you switch it on under Customers. From then on every new customer is asked automatically, after the delay you choose.

It never sends between 9 pm and 9 am in the customer's time. The same customer gets the request at most once every 90 days.

You can set a daily cap, pause it for seven days or switch it off with one tap.

Is there an app?

Yes. You install the Plauso app straight from your browser, on iPhone through Safari. It opens on New customer, so adding one takes seconds.

With notifications on, you hear when autopilot has stopped, when your texts run out and, with the website on Grow, when someone books. The app is on every plan.

Do I need to be good with computers?

No. You type your business name and email, paste the link to your Google profile and print the QR poster. We show you where everything is.

It works just as well on your phone as on a computer.

What happens when I create an account?

You get your own link and QR code straight away, and can print the poster the same minute.

Customers you add go into a queue. Nothing goes out until you press Send or switch on autopilot, and only between 9 am and 9 pm.

Can I order an NFC sign?

Not yet. The acrylic NFC sign is coming soon, and we'll only sell it once we can print it as well as it deserves.

Until then, the QR code and posters in A4, A5 and A6 are on every plan. To hear when it's ready, press the button under Signs in your account.

Can you print the posters for me?

Yes, for a fee. Under Signs in your account you can order printed posters in A4, A5 or A6, or A6 flyers.

Plauso prints and sends them. The code goes straight to your review page.

Which countries does it work in?

Email and QR codes work everywhere. Texting works in the UK and Sweden, and Germany needs explicit consent from each customer.

The US and Australia require the sender to be registered with the carriers first. Plauso has no route for that today, so there it's email and QR codes.

Texts and email

What happens when my texts run out?

Text requests wait in the queue, and email goes out as usual. You get an email, and a notification if you have the app.

From Start you can top up under Plan: 100 texts for €12 excl. VAT, up to 10 packs at a time. Top-⁠up texts stay until you use them.

What do my customers see?

A short text or email from your business name: a thank-⁠you, a link to the review box and a link to opt out.

You can see the full wording further up the page.

What is the monthly report?

An email on the 1st of every month: how many were asked and opened the link, by channel and source, plus one tip on what to do next.

The report is on every plan and can be switched off under Settings. On Pro it can carry your logo and go to three more people.

Am I allowed to text my customers?

A review request most likely counts as marketing. Under PECR in the UK and the TCPA in the US, the customer has to have agreed.

Plauso puts an opt-⁠out in every message and gives you a ready-⁠made line for your booking or quote form. Rules differ by country, so check with your adviser.

How does texting work in the US?

US carriers require the sender to be registered (A2P 10DLC) and the customer to have agreed in writing.

Plauso has no route for that registration today. Email and QR codes work from day one.

Pricing and payment

What does Plauso cost?

Free costs nothing and needs no card. 50 requests by email are included, with autopilot, and a QR code and posters are included.

Start is €39, Grow €79 and Pro €149 a month, excl. VAT. Requests are unlimited there, and 200, 500 or 1,000 texts are included each month.

What does connecting my tool cost?

Plauso charges nothing extra for the integration.

Some tools charge for their own API access. You pay that to them, and the amount is shown next to the integration before you connect.

How do I pay, and how do I cancel?

By card, right in your account under Plan. The plan runs one month at a time and renews until you cancel it.

If you cancel, you keep the plan until the end of the period. On Free your QR code still points to your profile, so the posters can stay up.

What happens when my 50 free requests are used up?

New customers wait in the queue. Nothing is lost. Try everything for 14 days or choose Start, and the requests go out right away.

What does the trial include?

Everything in Pro for 14 days, no card. So that no trial sends hundreds of requests at once, it has limits: 20 texts, 200 first-⁠time requests in total, at most 50 a day, 15 AI replies and 3 users.

If you don't choose a plan, the account moves to Free by itself. Nothing is charged and nothing is deleted.

What are credits?

A credit is one text to a customer. You earn credits as you get started and use Plauso, at most 300 in total and 100 a month. They're used on a plan with texts and last 12 months. Credits are never given for ratings or reviews.

Google and reviews

Can the requests be split between several sites?

From Start you can have several profiles and share requests between Google, Facebook and G2. Trustpilot, Tripadvisor and Capterra aren't part of the split.

Everyone gets the same request. The routing only picks the site and never knows what the customer thinks.

Every profile in the split gets at least 10% of the requests. On Grow and Pro the shares update every morning at 7 am Swedish time, and for Facebook and G2 you type in where you stand yourself.

Can Plauso reply to my reviews?

The reply assistant writes three drafts in the tone you pick, and you publish them yourself. For a critical review you also get a short guide.

We never need a password for your Google profile, and we store neither the review you paste in nor the replies. Free covers 5 reviews a month, Start 30, Grow 300 and Pro 1,000.

Can you remove bad reviews?

No, and nobody else can either. Google only removes reviews that break its rules, such as spam.

Then you report the review to Google yourself, and Google decides. A calm, factual reply usually does more good.

Why ask every customer and not just the happy ones?

Sending only happy customers to Google breaks Google's rules and can get reviews removed. In the US, the FTC also treats review suppression as unlawful.

Sharing requests between several profiles changes none of this. Routing only decides which site the link leads to, never who gets asked.

Website and booking

Can I get a website with booking?

Yes, from Grow. You create it with AI, choose a style and take bookings right on the page.

When you mark a booking as done, the customer joins the queue and gets the review request, like everyone else.

Can I use my own domain?

Yes, on Grow. A guide in your account shows exactly what to enter at your domain provider, and Plauso checks that it's right.

Without your own domain, the site has its own address at Plauso.

Can I keep the website I already have?

Yes. Plauso works with the website you have: add the review button and let the Website check review the page.

If you want to switch later, you move it into Plauso from Grow.

Security and data

Do you need access to my Google profile?

No. You paste the link from your profile, and we never need your password or any role on the profile.

The rating and number of reviews are fetched from Google when you look and kept only briefly.

What happens to my customers' details?

They're used only to send the request and the reminder. We never sell them and never use them for advertising.

You can download everything as CSV or JSON and request that the account is deleted under Settings. A data processing agreement is included.

How do I sign in?

With a code we email you. There's no password to remember.

Let Plauso ask your next customer.

Start free
Illustration: happy baker with flour on her apron cheering behind the counter