Restaurants and cafés
Reviews for restaurants and cafés
Guests rarely leave a phone number, but their phone is on the table. A QR code or an NFC sign next to the bill is the way in.
- Free to start
- No card
- No contract
The right moment
At the bill, while the guest is still seated
After the meal and before the coat goes on. Then it's a ten-second question — later in the evening it's forgotten.
Hi Emma! Your business: thanks! Please leave us a review: plauso.app/go/K7Q2
Opt out: plauso.app/avsluta/…
How to do it
Print the QR poster
A6 fits a table stand, A4 goes by the entrance or the till. The code points to your own link, so it keeps working if you change the destination later.
Put an NFC sign at the till
Guests tap their phone on the sign or scan the code. Same link as the poster, and every tap and scan shows up in your stats.
Ask your table bookings
If guests booked with a mobile number, upload the evening's list as a spreadsheet and press Send the next day.
A tip for your tradeTripadvisor lets you ask every guest for a review, but never with a reward, selection or wording you supply. A free coffee for a review is out.
What helps restaurants and cafés most
Three parts of Plauso that suit your trade, and the plan they come with.
Compare the plans- Every plan
QR code and NFC sign
Print the poster for free and order the NFC sign in your account. Both point to your own link.
- Every plan
Reply assistant
Paste the review and get three drafts to copy – in a warm, factual or short tone.
- Every plan
Share as an image
Turn a lovely review into an Instagram image in your own colours. Ask the guest first.
The rules Plauso follows
They apply to every trade and can't be switched off.
- Every customer gets the same request and the same link.
- No rewards or discounts for reviews.
- A way to opt out in every message.
- One reminder at most.
- We don't remove reviews and never promise to.
Questions and answers
Google or Tripadvisor?
Pick the place your guests look. Google is the default, but you can switch — the code on the poster and the sign follows, nothing needs reprinting.
Can I text guests who booked a table?
A review request most likely counts as marketing, so the rules on consent apply where you are. Plauso always includes a way to opt out in every message.
What does an NFC sign cost?
The price is in the sign shop in your account, with volume discounts when you order several. The poster you print yourself is free.
Do I have time to reply to every review?
The reply assistant writes three drafts in seconds: paste the review, pick a tone and copy the one that fits. If the review is critical you get a short guide to replying calmly. You publish it on Google yourself.