Car repair shops
Reviews for car repair shops
Drivers find a garage on the map and read the reviews before they call. Asking when the car is collected makes your happy customers visible there.
- Free to start
- No card
- No contract
The right moment
When the car is collected and paid
The customer has driven off and noticed the car runs as it should. That evening or the next day is the right moment.
Hi Emma! Your business: thanks! Please leave us a review: plauso.app/go/K7Q2
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How to do it
Add the customer at collection
Name and mobile are already on the work order. Type them into the app while the customer pays, upload today's list, or let your payment tool send the customer in.
A QR code at the till and on the receipt
Customers paying on site can scan right away. The code can also go on the invoice — it always points to your own link.
Let autopilot send it
Choose “after 2 hours” and the text arrives once the customer has driven the car – in your shop's name and never after 9 pm. Anyone asked in the last 90 days is skipped, even if the car comes back for a service.
A tip for your tradeCustomers who come back for a service don't get a new request each time. Plauso asks the same person at most once every 90 days.
What helps car repair shops most
Three parts of Plauso that suit your trade, and the plan they come with.
Compare the plans- Every plan
Autopilot
The request goes out a few hours after collection, once the customer has noticed the car runs as it should.
- Every plan
The Plauso app at the desk
Add the customer while they pay – two fields and a tick.
- Every plan
See who opened it
You see who opened the link, and anyone who already has gets no reminder.
The rules Plauso follows
They apply to every trade and can't be switched off.
- Every customer gets the same request and the same link.
- No rewards or discounts for reviews.
- A way to opt out in every message.
- One reminder at most.
- We don't remove reviews and never promise to.
Questions and answers
The customer comes back for a service twice a year. Do they get asked every time?
No. Plauso asks the same person at most once every 90 days, however many times you add them.
Do you need access to our Google account?
No. You paste the link from your profile. We never need your password or a role on the profile to send requests.
Can the request go to fleet customers?
Yes, to the contact person. The same person is still asked at most once every 90 days.