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Tradespeople

Reviews for tradespeople

Anyone hiring a tradesperson reads what others wrote before they call. Asking when the job is finished means there's something to read.

Start freeHow Plauso works
  • Free to start
  • No card
  • No contract

The right moment

When the job is signed off and paid

Ask mid-project and the customer answers about what isn't finished yet. Once the final invoice is paid the job is done, and that's what they should judge.

What the request looks likeText to customerExample

Hi Emma! Your business: thanks! Please leave us a review: plauso.app/go/K7Q2
Opt out: plauso.app/avsluta/…

The same wording for every customer. The opt-out always comes last.

How to do it

  1. Let your tools send the customer in

    Square or Stripe sends the customer in when the payment goes through, and autopilot sends the request. No system? Add the customer in the app while you pack up.

  2. The request comes from you

    The text comes from your business name, not an unknown number, and the link goes straight to the review box. Never after 9 pm.

  3. Collect where customers look

    Some customers check Trustpilot or Facebook before hiring. Plauso can send the request there instead of Google — and from Start you can have both.

A tip for your tradeAdd the customer once the final invoice is paid. Plauso asks once and reminds at most once, so it pays to wait until the customer can judge the whole job.

What helps tradespeople most

Three parts of Plauso that suit your trade, and the plan they come with.

Compare the plans

  • Autopilot from your tools

    Square or Stripe adds the customer when the job is paid, and the request goes out by itself.

    Every plan

  • Website with quotes

    Customers book or ask for a quote straight from your own page.

    Grow and Pro

  • Reply assistant

    Three reply drafts in seconds – also when the customer wasn't happy.

    Every plan

The rules Plauso follows

They apply to every trade and can't be switched off.

  • Every customer gets the same request and the same link.
  • No rewards or discounts for reviews.
  • A way to opt out in every message.
  • One reminder at most.
  • We don't remove reviews and never promise to.

Questions and answers

The job took three months. When should I ask?

When the last part is done and paid. A question mid-project gets an answer about what isn't finished yet.

The customer is a company. Does it work?

Yes, as long as you have a contact person with a mobile number or email. The request goes to that person, in your business name.

Can I collect on both Google and Trustpilot?

Yes. From Start you can keep profiles on several platforms and pick the default. The QR code and the texts follow the default.

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