SVStart free
Close

Google reviews for small businesses

Ask every customer for a review when the job is done.

Plauso sends the request by text or email, connects to your tools or a spreadsheet, and gives you a QR code for the counter.

Shows up in the text right away

Today: QR code and your own link. Text, email and integrations open step by step.

See how it works
  • Free to start
  • No card
  • No contract

Today: QR code and your own link. Text, email and integrations open step by step.

Smiling business owner in an orange sweater holding a phone
YourBizText to customerExample

Hi! Thanks for choosing Your business. Would you share how it went? plauso.app/r/K7Q2 · Opt out: plauso.app/s/K7Q2

Text and email sending opens in stages. The QR code works today.

Sent by

  • TextBuilding first
  • EmailBuilding first
  • QR codeWorks now

Connects to

  • ZapierWorks now
  • StripeBuilding first
  • CSVBuilding first
  • ManualWorks now

On your customer's phone

What your customer sees.

Your business name as the sender. One question, one link and a way to opt out in every message.

The text sender is up to 11 letters. You choose it when you create your account.

  • Straight to Google

    The link opens Google's review box. No page in between asking whether the customer was happy.

  • Same message for everyone

    The request is neutral and identical for every customer. No rewards, no pre-written text.

  • Easy to opt out

    Every message has an opt-out link. Anyone who opts out never gets another request from you.

YourBizSMS
Today 2:32 pm

Hi! Thanks for choosing Your business. Would you share how it went? plauso.app/r/K7Q2
Opt out: plauso.app/s/K7Q2

If the customer doesn't open the link

Reminder in 3 daysThen nothing more

EmailExample
FromYour business

SubjectHow did it go with your business?

Hi,

Thanks for choosing Your business. Would you share how it went? Your review helps others find the right place.

Write a review on Google

Don't want more requests from your business? Opt out here.

How it works

You don't have to remember to ask.

Plauso follows the same four steps after every job. You set it up once.

  1. The job is done

    When the invoice is paid, the job is closed in your tool, you upload a list or add the customer yourself.

  2. The request goes out

    By text or email in your business name, in the next sending window: Monday–⁠Saturday, 9am–⁠8pm.

  3. One reminder, then nothing

    If the customer hasn't opened the link after three days, one reminder goes out. Never more than one.

  4. The review lands on Google

    Your customer writes it in their own words, right in Google's box. You see who has been asked.

Building firstText and email sending opens in stages. Customers you add are queued until then.

Start free
  • Free to start
  • No card
  • No contract

Integrations & QR code

Everything you need

Connect what you already use, put a QR code on the counter and ask every customer the same question.

Connect what you already use

Plauso picks up the customer when the job is done. No tools? A spreadsheet or a few lines typed in works too.

  • ManualFirst name and a mobile or emailWorks now
  • ZapierFrom the tools you already useWorks now
  • StripeWhen the invoice is paidBuilding first
  • CSVUpload your customer listBuilding first
Show all integrations (10)Hide the list

Every tool, with honest status

  • ZapierWorks now
  • MakeWorks now
  • Webhook and APIWorks now
  • StripeWhen the invoice is paidBuilding first
  • SquareBuilding first
  • JobberWhen the job is closedComing
  • QuickBooksComing
  • XeroComing
  • Housecall ProBuilding first
  • MindbodyComing

Some tools charge for their own API access or webhooks. We list those costs before you connect.

A QR code for the counter. Today.

Print the poster and put it by the till. The code points to your own link, so you can change where it goes without reprinting.

Example QR sign with the business name Your business

Size
Download the poster (PDF) (opens in a new tab)

The example has an inactive code. You get your real code when you create an account.

Signs with NFCComing

The same question for everyone.

  • Every customer gets the same request and the same link.
  • No rewards or discounts for reviews.
  • A way to opt out in every message.
  • We don't remove reviews and never promise to.

Last line of every text: Opt out: plauso.app/s/K7Q2

Coming

Monitoring

Get notified when a new review lands on Google, with a reply draft you read, edit and approve yourself.

  • New review on GoogleExample
  • Reply draft readyWaiting for your approval

Monitoring needs Google to approve our access. We're waiting for the answer and won't promise a date.

Profile check

How does your business show up?

Enter your website. We check what helps customers find you: service and town in the headline, contact details, structured data and a link to reviews.

We don't store anything from the check.

Pricing

Open prices. No contract.

Per location, per month. Start free and switch plans whenever you like.

  • Free

    A QR code and email to get going.

    €0/mo

    plus applicable tax

    Email only

    Building first Sending opens step by step. Customers you add are queued until then.

    • 1 location
    • QR poster and your own link
    • Email to 50 customers a month Building first
    • Add customers by hand
    • CSV upload Building first
    Start free

  • Start

    Ask every customer, automatically.

    €39/mo

    plus applicable tax

    100 text credits a month

    Building first Sending opens step by step. Customers you add are queued until then.

    • Everything in Free
    • Unlimited customers
    • Zapier, Make and webhook
    • Stripe and Square Building first
    • One reminder, stops on click Building first
    • Opt-out list and a log of everyone asked
    Choose Start

  • Grow

    Coming

    Reply to every review.

    €79/mo

    plus applicable tax

    300 text credits a month

    • Everything in Start
    • Notice on new reviews
    • Reply drafts you approve
    • Evidence for policy breaches

    Coming

  • Pro

    Coming

    Your profile reviewed, every month.

    €149/mo

    plus applicable tax

    1,000 text credits a month

    • Everything in Grow
    • 35-point profile review
    • Monthly report
    • Multiple users

    Coming

  • More texts: 100 credits for €7.50. One text is one credit in the UK, US, Canada and Australia, two in Germany.
  • Grow and Pro need Google to approve our access to your profile.
  • Cancel in two clicks. No fee per review, and no fee for removing reviews. We don't do that.

Questions

What you're wondering.

Can't find the answer? Create a free account and look around, it costs nothing.

Start free
What happens when I create an account?

You get your own link and QR code straight away, and can print the poster the same minute.

Sending by text and email opens step by step. Customers you add are saved and sent once your account is activated, and we email you before anything goes out.

Can you remove bad reviews?

No, and nobody else can either. Google only removes reviews that break its rules, such as spam or reviews not based on a real experience.

With Monitoring you get the evidence when a review likely breaks the rules. If it's genuine criticism, we help you reply well instead.

Why ask every customer and not just the happy ones?

Sending only happy customers to Google breaks Google's rules and can get reviews removed. In the US, the FTC also treats review suppression as unlawful. Asking everyone protects the profile you've built.

Is there a contract?

No. Pay monthly and cancel in two clicks. Your QR code keeps pointing to your Google profile after you cancel, so posters and signs don't go in the bin.

Do you need access to my Google profile?

Not for sending requests. You paste the link from your profile under Reviews, Get more reviews. Access is only needed for Monitoring, and then only as a manager.

How does texting work in the US?

US carriers require every business that texts customers to register first (A2P 10DLC), and customers need to have agreed in writing. Email and QR codes work from day one; texting switches on when registration is approved.

Which countries does it work in?

Email and QR codes work everywhere. Texting starts in the UK and Sweden. In Germany, texts need explicit consent from each customer, and in Australia the sender name is registered first.

Can't find the answer? Create a free account and look around, it costs nothing.

Start free

Let Plauso ask your next customer.

Create your account, print the QR code and ask your next customer today.

  • Free to start
  • No card
  • No contract
Start free