Cleaning companies
Reviews for cleaning companies
Your customer sees the result the same day you leave. That's when answering is easy — and when it's easily forgotten if nobody asks.
- Free to start
- No card
- No contract
The right moment
The evening the cleaning is done
The question fits best once the customer is home and has seen the result. A move-out or deep clean stays fresh for a few days, then everyday life takes over.
Hi Emma! Your business: thanks! Please leave us a review: plauso.app/go/K7Q2
Opt out: plauso.app/avsluta/…
How to do it
Add the customer when the job is done
Type in a first name and mobile number in the app before you leave, upload today's list, or let your payment tool send the customer in when the job is paid.
Let autopilot send it
Choose “after 2 hours” and the text arrives once the customer is home and has seen the result – in your business name and never after 9 pm. Anyone who hasn't opened the link gets one reminder after three days, then nothing more.
Leave a QR card on the kitchen counter
Print the A6 poster and leave it after a home clean. The code leads to the same review box as the text.
A tip for your tradeRegulars who are cleaned every other week don't get asked every other week. Plauso asks the same person at most once every 90 days, even if you add them after every visit.
What helps cleaning companies most
Three parts of Plauso that suit your trade, and the plan they come with.
Compare the plans- Every plan
Autopilot
The app or your payment tool adds the customer, and the request goes out by itself after the delay you chose.
- Grow and Pro
Website with booking
Clear prices and a booking form where the customer suggests a day and time. A job marked done moves on to the review request.
- Grow and Pro
Rebook reminders
Customers who asked for it get a text when it's time for the next deep clean or window clean.
The rules Plauso follows
They apply to every trade and can't be switched off.
- Every customer gets the same request and the same link.
- No rewards or discounts for reviews.
- A way to opt out in every message.
- One reminder at most.
- We don't remove reviews and never promise to.
Questions and answers
Should I ask after every clean for a regular customer?
You can add the customer every time, but Plauso asks the same person at most once every 90 days. The rest are skipped automatically, so nobody gets tired of it.
What if the customer was unhappy?
Then the review may be lower, and asking is still right. Asking only the happy ones breaks Google's rules. Reply calmly and factually — the next customer reads your reply too.
Can I ask customers who booked through my website?
Yes. With the website in Grow, marking a booked job as done puts the review request in the queue for you.
Can customers get a reminder about their next deep clean?
Yes, if they book through your website on Grow and tick the box themselves. You choose the time per service, for example three months for window cleaning. The reminder goes once and is only about booking again – never about reviews.